![]() Our free weekly newsletter is now available. Got a tip on news, events or other timely information related to the small-business community? E-mail us at The Globe's Small Business LinkedIn group to network with other entrepreneurs and to discuss topical issues. Since customer demand is not predictable, you won't be able to eliminate customer wait times entirely, but you will be able to improve them, columnist Chris Griffiths said in August, 2012. If you want to make a difference in your customer service and cost structures, start thinking of your customer's wait times as your expense. "While large companies can afford to hire lawyers, accountants and other professionals to deal with red tape, entrepreneurs must cope with a range of compliance issues on their own, which puts them at a competitive disadvantage," it states on its website. 21 to 25, when it will make a series of announcements. The ones who get what they need are nearly five times more likely to feel confident about their finances.Ĭanadian Federation of Independent Business (CFIB) is calling on Canadians to join the "red-tape revolution" by signing its on-line petition to encourage politicians to take action to "reduce this 'hidden tax' on jobs." The organization has set up another Red Tape Awareness Week, this year from Jan. ![]()
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